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Most Popular Questions
Your RMECU Debit Card or VISA Credit Card expires at the end of the month that is stated on your card. Cards will be mailed at the beginning of the expiration month and you should receive them approximately the 3rd week or sooner of the expiration month.
The number to activate your RMECU Debit Card is 1-800-717-4923. You’ll be prompted to answer questions to verify your identity. Please make sure RMECU has your current phone number and address to make sure card activation can verify your identity.
The number to activate your VISA Credit Card is 1-800-543-5073
You may be exceeding the daily withdrawal limits that are set on your RMECU Debit Card? Please contact the Credit Union at (262) 637-7274 to assist with your withdrawal.
You may have exceeded the daily purchase limits that are set on your RMECU Debit Card, or our card processor SHAZAM may be blocking the purchase for various reasons, including possible fraud. Please contact the Credit Union at (262) 637-7274 to assist with your debit card purchase.
Frequently Asked Questions
For sending a wire transfer from your RMECU account, we will need to verify the receiving financial institutions information as well as the beneficiary of the funds. Typically, the other financial institution or beneficiary will be able to provide instructions in paper or digital form.
The answer could be multiple reasons. If the number you are calling from to activate your card is not on file with the Credit Union, you will not be able to activate your card.
If you are entering a zip code from an address that is not on file with the Credit Union, you will not be able to activate your card.
You can always contact the Credit Union to verify that your information is the most current, and to assist at (262) 637-7274.
Shazam is our debit card provider and they provide real time monitoring of debit card activity for fraud. If you receive a call or text from them it is important to respond as they may block your card as a precaution for suspicious transactions.
Best practice is to have access to your statements immediately is to sign up for Online Banking and e-Statements. Form the date you sign up, your statements will be available electronically for downloading or printing from your device.
Statments that are mailed through the USPS are post dated no later than the 10th of the month.
The routing number for RMECU is 275981420. For checking add 09 after your base account number and for savings add 00 after your base account number.
The Social Security Administration provides a calendar that shows when benefits post. It can be found here https://www.ssa.gov.pubs/EN-05-10031-2022.pdf
Debit card transactions cannot be prevented from posting once an authorization has been received from a merchant. You will need to reach out to the merchant and work with them to cancel the transaction or obtain a refund, in the event of fraud, once the transaction actually posts, then RMECU can work with you. Please remember to never share your PIN or let someone else use your debit card.
$5.00 is required to be kept in your regular savings account at all times to be a member.
If you have a checking account with a debit card, anytime you use your debit card to make a credit purchase, a hold is placed on funds in your account for up to 72 hours. Once the transaction posts, the hold will be removed. You can always see your available balance in online banking and also on the Shazam Brella app for your debit card.
Remote Deposit Capture
Deposit checks from wherever you are with Remote Deposit Capture using the RMECU Mobile App.
Just open the app on your phone or tablet, take a picture of your check, and choose the account you’d like to deposit to. Your money will appear in your account within minutes.
This convenient feature saves time and trips to the branch — giving you fast, secure access to your funds.
Download the RMECU Mobile App
If you don’t have the RMECU Mobile App yet, download it today from your device’s app store:
Need help using Remote Deposit Capture? Contact RMECU at (262) 637-7274 for assistance.
If You Are Scammed
Act quickly. Taking immediate action can help limit damage and protect your identity.
What To Do Right Away
- Contact your bank, credit card company, or website immediately. Use the phone number from your official card or account — never from an email, text, or search result, which could be fake.
- Place a fraud alert by contacting one of the three major credit bureaus: Equifax, Experian, or TransUnion. Notifying one will automatically alert the others.
- Update your passwords and verify your personal information across all accounts.
Precautions for Everyone
- Enable two-factor or multi-factor authentication for all accounts.
- Set up real-time notifications for all financial activity.
Contact the Credit Bureaus
If you need to submit a dispute or fix an error on your credit report, use the official links and contact information below:
If you suspect fraud or identity theft, contact RMECU immediately at (262) 637-7274 or 1 (866) 763-2848.